Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Shipping typically takes 5–10 business days depending on your location.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can also track your order anytime on our Track Order page.

Do you offer returns or refunds?

Yes. We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days of receiving your order.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of purchase. Please contact us as soon as possible.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

What if I entered the wrong address?

Please contact us immediately. If your order has not shipped yet, we can update the address for you.

My order hasn't arrived yet. What should I do?

Please check your tracking information first. If the issue persists, contact our support team and we will assist you right away.

How can I contact support?

You can reach us through our Contact page and we’ll respond within 24 hours.