Return & Refund Policy – Maveno

At Maveno, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase (order number or receipt) is required.

How to Start a Return

To start a return, please contact us through our Contact page or email our support team. Once your request is approved, we will provide instructions on how to return your item.

Please do not send items back without contacting us first.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or payment provider may take additional time to process the refund.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or refund as quickly as possible.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items marked as final sale

• Gift cards

• Products that have been used or damaged by the customer

Exchanges

If you would like to exchange an item for a different variant or replacement, please contact our support team and we will assist you.

Contact Us

If you have any questions about returns or refunds, please contact Maveno through our Contact page.